Unfortunately, no. They are unmanaged. That’s why I initially asked for a refund. Although, after checking out the IRC channel, it’s basically better than support. Everyone is really really helpful. So, I decided to give it a try. I initially had some issues (as seen above). I went to Stack Overflow with no luck of others being able to find a solution. I then tried the dedicated Ramnode IRC chat where someone solved it for me.
Be aware that I am not a developer so if I can do it, you certainly can. The only thing I had to do in the beginning was install PHP, MySQL and phpMyAdmin and that’s quite simple.