The Dark Side of Usability

Avatar of Chris Coyier
Chris Coyier on

UGURUS offers elite coaching and mentorship for agency owners looking to grow. Start with the free Agency Accelerator today.

There is some actual data supporting a counter-intuitive idea I postulated about a while back:

People using the more difficult interfaces tended to perform better, were less fazed by distractions and were found more likely to transfer their skills to new interfaces or tasks.

I think the take-away from this isn’t “let’s make our interfaces less usable” it’s “maybe we don’t understand as much about usability as we think we do.”

Direct Link →