Media Temple has been my host here at CSS-Tricks since forever.
One of the things I particularly like is the customer support team. They have all the angles covered:
- They have really robust documentation. I land there from web searches all the time, not even thinking to directly reference their docs.
- Need help right now and not finding it in the docs? They do real time support through chat and phone. They are also 24/7/365 on Twitter at @mediatemplehelp