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People Problems

Just the other day, Jeremy Keith wrote that problems with performance work isn’t only a matter of optimization and fixing code, but also tackling people problems:

It struck me that there’s a continuum of performance challenges. On one end of the continuum, you’ve got technical issues. These can be solved with technical solutions. On the other end of the continuum, you’ve got human issues. These can be solved with discussions, agreement, empathy, and conversations (often dreaded or awkward).

I

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Web Fonts for President 2016