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  • #39258
    Shedhead
    Participant

    Hi I bought a WP theme about a year ago.
    All was fine til we started getting a message asking for the password for the server.
    We have activated different themes on the same site and it only happens on one particular theme.
    We have been in touch with the hosting company and they cant find anything wrong with the server.
    We got a brand new file package of the same theme off the makers who have never had a similar problem, reinstalled it to no avail.
    Ive checked the permissions on the theme and they are the same as the other themes which are working.
    The URL concerning the problem is:
    http://hilltop-stanley.co.uk/

    Can anyone throw any light as to what the problem may be?
    Thanks Alan.

    #107527
    TheDoc
    Moderator

    Are you only seeing this in the backend?

    #107837
    Shedhead
    Participant

    No, the backend is working fine. Its when we go to view the actual site.

    #107861
    TheDoc
    Moderator

    Hmmmmm… I’m not seeing it happen to me.

    Maybe there’s a permissions problem with one of the plugins? I would try going through each one and seeing if it stops happening when one of them is disabled.

    #107886
    Senff
    Participant

    Not happening to me either. Although it takes a long time to load everything except the header.

    #107904
    Shedhead
    Participant

    Thanks for that guys, something strange seems to be happening.
    Theres also supposed to be slideshow to the right of the Hilltop logo, which isnt showing up here.
    Ill try disabling the plug-ins, see if one of them is the problem.

    #107956
    Shedhead
    Participant

    I disabled the plug-ins to no avail.
    I noticed the pictures for the slides had disappeared inside of WP, I reinstalled them and it seems to have solved the problem, – touch wood!!

    #107962
    dclardy
    Member

    Everything seems to work for me. Only thing that I noticed are some broken links. If you click on food and drink, you get three menus. None of those work.

Viewing 8 posts - 1 through 8 (of 8 total)
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