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Home Forums Other What is the best customer support software online?

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    I am running a small business online now and i really do not want to do too much job one customer service. Can i use a customer support software? What is the best customer support online? How can i use it? Please help! I saw a free customer support software online last night, it is called iKode Helpdesk X, I want to buy it but i am not sure whether it works? Here is the website:, please give me some useful advise. Thank you very much!


    Hi Sophia,
    If you really want to use free customer support software with video chat functionality. you can use

    you can see demo here


    There are several options for customer support software that are free (for certain users). Freshdesk and Help Scout offer a fairly basic set of features for free for up to 3 support agents. Zoho Support also offers a free tier for an unlimited number of users. If you have less than three users, Desk and Zendesk offer cheap (but not free) plans at $36/user/year and $12/user/year respectively. You can see the pricing structures for all of these products in the same place at Software Report.

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