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  • #24854
    hal8
    Member

    Hi all

    Ive just got my Photoshop for my new mac…but for some reason it wont let me open any saved jpg images.

    Does anyone know why ?

    When i try it says "Could not complete your request because Photoshop does not recognize this type of file"

    Thanks in advance

    #57559
    apostrophe
    Participant

    I’ve never had a problem with PS on the mac. How are you trying to open the jpgs? I usually do it either from a finder window by right clicking (that’s control click if you have a mighty mouse) and choosing open with adobe photoshop or, if I am already in PS then Command + O, or from the toolbar-file-open.

    #57561
    hal8
    Member

    Well ive just tried opening PS then go to the edit tab then open then find the image in what ever folder.

    I have also tried to drag the folder to the PS icon.

    Its probably something really simple that i have done wrong !!

    #57562
    apostrophe
    Participant
    Quote:
    Well ive just tried opening PS then go to the edit tab then open then find the image in what ever folder.

    Surely you mean the file tab?

    What happens if you try to open the image in PS from a Finder window?

    #57563
    TheDoc
    Member
    "hal8" wrote:
    I have also tried to drag the folder to the PS icon.

    Are you trying to open a folder of images, or one single image?

    #57567
    hal8
    Member

    yeh sorry ment the file tab.

    Im just trying to open one image from a folder.

    As i said…ive prob done something silly somewhere !!

    #57569
    apostrophe
    Participant

    And if you try to open from a Finder window?

    #57570
    hal8
    Member

    hmmm…..yeh it says the same message

    #57571
    apostrophe
    Participant

    What program were they saved with? Can you open them with Preview? Is it all pictures or just a specific batch?

    #57572
    hal8
    Member

    Basically i saved a few pictures of facebook…for this site im trying to do….and i saved them to the a folder on the mac on the desktop as a JPEG images.

    I then tried to open up PS (as im trying to merge a header image) so i tried to then open one of the saved JPEG images and it says that message?

    Now that was the way i used to do it on my old PC !!

    #57573
    apostrophe
    Participant

    Can you open them with Preview?

    Can you open any other jpgs in PS?

    I just saved a pic off facebook and opened it in PS without any problems.

    #57575
    hal8
    Member

    Sorry but im really new to all this !!

    How would i open it with preview ?

    Cant seem to open any images

    Is there something i have to do when i first open PS or something ??

    #57576
    apostrophe
    Participant

    If you double click on the jpg in the folder on your desktop it should open in Preview.

    I’m starting to wonder if Photoshop is properly installed?

    #57578
    hal8
    Member

    Yeh when i double click it goes to PS but then says that message.

    Should i uninstall then re install ??

    #57579
    apostrophe
    Participant
    Quote:
    Should i uninstall then re install ??

    It might turn out to be the easiest option, but I would check that you can open the images with Preview first. Either open Preview and try and open the images from there or right click on the image and ‘open with’ Preview.

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