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    I am desperate to find a solution for a project that I have been asked to work on, but alas it is beyond my know how.

    I am looking for a product similar to a support ticket system for a paid questions and answers website.

    The service would work as follows:

    • The client creates an account.
    • The client purchases “credits” in exchange for cash.
    • The client asks a question in written form.
    • The client’s question is sent to an online list of questions.
    • Online consultants reply to the question.
    • The client receives the reply.
    • If the client accepts the reply, the credits are deducted from the client. The credits are then split between the consultant and the website.
    • The client has the option to further the consultation against additional credits.
    • And the cycle goes on…

    I would be most grateful if you could guide me in the right direction.

    Should I be looking for a question and answer or support ticket system?
    Can you recommend a company that has already developed a similar product?

    Thanking in advance.
    Kind Regards,

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