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  • #26672
    dcp3450
    Participant

    what apps do you all use to keep track of what client needs updates, priority , etc?

    I have a ton of departments throwing updated requests at me and I need a better system than a pad a paper! :?

    thanks!

    #66285
    dcp3450
    Participant

    Mainly email. Right now I have about 4 departments right now. Considering this is my third day and I’m the webmaster for a tech school with over 11,000 students the mess can only get bigger. I’m working with some pretty messy code so I have to weed through it too.

    I’m getting everything from "change a word" to "we need 5 pages created". I want a way to organize departments, requests, priority, etc. A way to attach docs wold be cool too.

    Maybe I’m looking for the holy grail. lol.

    #66298
    TheDoc
    Member

    At work, I keep everything organized in different folders in my email client. All requests come through email, and I prioritize them with different flagging levels.

    #66299
    dcp3450
    Participant

    What would be cool would an app that you can fill in a request, set department, add contact info, set priority, and attach documents to. For example:

    Jan Smith from hr calls and needs 5 new jobs added to the intern page and 10 new jobs added to the full time page. Attached is a document that outlines each position and how she wants it shown on the site. She also attached the job description for people to download and read in word if they want.

    You go in the app and input:

    Department: Human resources
    Contact: Jan Smith 123-4567 [email protected]
    Request: blah blah blah
    Attachments: attach docs she sent you
    Priority: 5 (high)
    Due by: Dec 15, 2009

    then you can organize your work by department or priority.

    Eh, guess a boy can dream. Or I could take up my time and try to build a web app for this myself. :shock:

    #66302
    TheDoc
    Member

    I was just doing a little searching around. You might be interested in something like this:

    http://backpackit.com/

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