Just heard a good point on a podcast im listening too.
When starting a new job give your client a design worksheet that has a structure that you work too.
This could be something that helps both the creative and the non-creative get on the same page a lot faster than tediously tip toeing around trying to base a design around a few fluffy words, for example:
‘I want a site that will make people say wow…..’
Not very helpful.
Anyways, if people want to start a list off of the things you should have on a design sheet, then maybe we could collaborate a word/pdf document that will be helpful for any designer: