Reply To: Please talk me off the ledge.

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You typically can’t have a “come to Jesus discussion” with someone you first meet to begin with :)

True. I meant to differentiate between that and a (much less touchy) discussion about the differences in what to expect.

“You’re using IE8? Okay. You want to see nifty-thing-x? You can see it in IE10, or Chrome, or Firefox…”

As with any subject, if you have a good enough relationship with your client and believe that they will respond well, go for the “jesus talk.” Just be aware that many of these same people fall into the “but that’s the button to the Internet” and “making it work is your job” categories.

How many people still use XP? Freakin’ tons! It’s ridiculous. Some users can’t even upgrade to 10.

Right; I agreed with you in that case.