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I’ve honestly never looked into performance hits on widget ares, but I would assume there wouldn’t be as it’s all just regular old boring php. If performance is an issue, you’re probably going to run a caching plugin anyway which negates any performance concerns.

I add an options page to every custom theme I roll out for a client with things like address, phone number, social media urls for the business, header image and other items that will either need to be referenced frequently or could change from time to time. There’s a whole bunch of tutorials, some with videos, on how to add theme options to your theme. A quick google search should fill you in.