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What is the best customer support software online?

  • # June 26, 2013 at 3:51 am

    I am running a small business online now and i really do not want to do too much job one customer service. Can i use a customer support software? What is the best customer support online? How can i use it? Please help! I saw a free customer support software online last night, it is called iKode Helpdesk X, I want to buy it but i am not sure whether it works? Here is the website: http://www.phphelpdesk.org/, please give me some useful advise. Thank you very much!

    # July 11, 2013 at 2:29 am

    Hi Sophia,
    If you really want to use free customer support software with video chat functionality. you can use http://www..posfish.com

    you can see demo here

    http://blog.posfish.com/2013/07/demo-of-posfish-video-chat-api.html

    # September 27, 2013 at 10:17 am

    Sophia,
    There are several options for customer support software that are free (for certain users). Freshdesk and Help Scout offer a fairly basic set of features for free for up to 3 support agents. Zoho Support also offers a free tier for an unlimited number of users. If you have less than three users, Desk and Zendesk offer cheap (but not free) plans at $36/user/year and $12/user/year respectively. You can see the pricing structures for all of these products in the same place at Software Report.

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